Testimonials

Jim, Kelly and Melanie treat you like family. When looking to sell my fathers residence they embraced us as one of their own. They instinctively took the time to help my father through the process of selling his place with patience, understanding, guidance and just the right measure of humour. They kept us informed of everything every step of the way. We, as a family, strongly recommend them to those looking for a realtor group with a tremendous work ethic, a friendly and confident disposition and that provide excellent service…look no further, these guys deliver. Thank you team, you rock!

It can be difficult to choose a realtor when selling a home.  In most cases there isn’t much that separates one from another.  The team at Lynn Valley Life, however, clearly stands out from the pack.  We recently sold our house with Jim and Kelly and were very impressed with the job they did.  We received a truly professional service from them.

What is it that sets this team above the crowd?  Three things really stand out:  organization,  specialization, and marketing.

Organization.  Right from the very first day it was apparent that Jim and Kelly viewed the job as a project with a systematic set of steps and a clear goal.  On Day 1 we were presented with a complete project plan itemizing each task according to a two week timeline.  Every step of the way, we knew exactly what was supposed to happen and when. The transparency in the process was a real confidence builder.

Specialization.  The ultra-local approach of Lynn Valley Life is simply brilliant and we really appreciated how plugged into the community Jim and Kelly are with their website and social media presence.  No other realtor stands out in the neighbourhood like Lynn Valley Life, not by a long shot.   And as a bonus, with so much of their business being local, the guys are always nearby when you need them.

Marketing.  This for me is where Jim and Kelly really shine.  One look at the project plan and it is obvious that marketing is high-priority, with the timing of each step planned and scheduled for maximum impact.  Every one of the marketing materials they produced for us was high-quality, thought-through and gorgeous.  And, again, the relationship of the Lynn Valley Life brand with the local community is really something special.

We wouldn’t hesitate to recommend the team at Lynn Valley Life to anybody considering selling in the Lynn Valley area. Great job, guys!  Thank you for selling our house!

From the moment we started working with Jim and Kelly we were impressed. We found it refreshing to work with a realtor who genuinely cared about the home we were purchasing. We were so convinced that we would end up settling for a house we weren’t in love with and Jim and Kelly wouldn’t accept that as an option – they did everything they could to successfully get us the house we could actually see ourselves raising our family in. We will be forever grateful for their dedication, responsiveness, and sincerity – they truly went above and beyond.

Buying and selling in the hot Lynn Valley market isn’t as straightforward as it seems.  Jim and Kelly did a great job coaching us so we could put in a clean offer on the house we wanted and then preparing our property for sale.  We were very happy with their professionalism and hard work.

After trying for almost a year with another realtor, my husband and I signed on with Lynn Valley Life with some pessimistic baggage. Within a couple months they had our place sold for the price we needed.  Obviously it was pretty great to finally get our place sold but it was the way they took care of us that truly sticks out in our minds. They never had a negative thing to say after the many showings yet provided realistic and constructive solutions.  They kept our spirits high and after what we had previously gone through, we truly needed that tender care.

We then found our dream home but kept running into obstacles (heaven forbid something goes smoothly).  They talked us down and picked us up throughout every situation.  We know for a FACT that if it wasn’t for them we wouldn’t be sitting in our new family home right now.

We are so grateful and appreciative that we chose this team to make our dream a reality.

We have been watching the housing market for years and when we were ready to buy we knew Jim and Kelly were the realtors for us. Their knowledge and relationships were valuable to us and enabled us to buy a beautiful home in Lynn Valley. This was our first home purchase so we were a little apprehensive and Jim and Kelly promptly answered questions, provided information and helped us with a very big decision and life milestone. Jim and Kelly facilitated an opportunity that was mutually beneficial for the home seller and us. We strongly recommend them to anyone looking for outstanding realtors!

Jim actually approached us as he had a client who was interested in our property.  By nature the deal was long and somewhat complicated but every time we met with Jim we came away more impressed.  He has an uncanny ability to keep the ball rolling while simultaneously allowing clients the time and space they need.  Jim and Kelly sold our property and worked on our behalf for the purchase of another.  Dealing with both Jim and Kelly was an absolute pleasure and we would use them again and again.  They know the real estate market, but just as significantly they know how to work, communicate and negotiate with people.  These are the guys you want on your team when you are making big real estate decisions.  Couldn’t be happier with their services.

It was a difficult decision for me to make to leaving Village on the Creek, where I had made my home for more than 17 years.  I was very careful in selecting a realtor who I could trust and work with to position my home for sale.  I had done my homework so knew what a reasonable asking price would be, and low and behold if Jim didn’t present me with the same information.  Jim had brought to the initial meeting with me, a market analysis for my consideration.  When I saw that we were on the same page regarding a reasonable price, I was part way there to confirming my realtor.  Jim and Kelly were very accommodating and attentive real estate professionals, so I selected them as my realtors.  It only took two viewings and I could hardly believe it myself!  Within 9 days I had sold my home and the subjects were removed.  On the day I moved out Jim dropped by – he’s very helpful and thinks ahead of what may be required, so you don’t need to worry or be overly concerned when Jim and Kelly are looking out for your interests!

On deciding to sell our home to relocate to the Sunshine Coast, we were in search of a realtor who would have the unenviable task of filling the shoes of our much-respected, recently-retired previous realtors and who would also understand and be happy to work with our personal needs. On meeting Kelly and Jim, we were immediately impressed by their professionalism, dynamism, rapport-building skills and the extent of their knowledge of the local property market and the Lynn Valley community in general, and we were positive that we were placing ourselves in good hands. From their outstanding marketing strategy, through the time and effort spent on multiple showings that they were always careful to try to schedule around our toddler’s naptime, through their commitment to following-up and providing us with feedback and their on-tap support and strong community connections, the service level they provided was wonderful, leading to a process that has been largely hassle-free and minimally disruptive. Jim’s inventive ideas combined with Kelly’s voice of experience and reason always helped give a bigger-than-average picture on which to base our decisions. They make a great, approachable, and very commited team!

Jim & Kelly were great at listening to our timeline, needs and goals to strategize a sale plan together. Kelly Gardiner’s vaste experience and knowledge of the market gave us clarity on when to make a move and how to price.  As an advocate for living in Lynn Valley, Jim Lanctot is super skilled at connecting with people, discussing with prospective buyers and their agents, and educating them on all the advantages of our house and neighbourhood. And together, they executed the plan impeccably.  This dynamic duo were always on top of it, no matter how fast things got moving.  The process was quick, smooth, successful, and far exceeded our expectations.

With my marketing background I immediately understood the value that Jim brings with his strong knowledge and experience in both online and traditional means of marketing. This paired with the proven real estate expertise and experience of Kelly made me realize I could not go wrong with having them list my property. They presented me with detailed market research & knowledge in order to accurately assess the current market value of my property followed by a concise project plan to present my property attractively and drive awareness to gain maximum exposure for my listing.

Despite the market slowing down and having several other units in our complex priced below us we successfully sold our property within days of the listing date! Thanks Jim & Kelly.

We were drawn to Jim and Kelly by their unusual approach to realty and decided that this could be just what we needed to sell our less-than-conventional home.  They offered valuable advice and contractor suggestions as we prepared for our sale, and their clever pre-listing promotion ideas combined with LynnValleyLife.com‘s exceptional local reach proved to be just what we needed to find people with an interest in our property.

At every step we have been impressed by the personal touches, thoroughness and their team’s attention to detail – this has been an all-round excellent selling experience.

Jim Lanctot & Kelly Gardiner went above and beyond for me many times while I was selling my townhouse. They never seemed too busy to answer my seemingly endless array of questions.  Their professionalism, politeness and willingness – along with great personality and sense of humour – helped me through the difficult and sometimes frustrating process of selling my home.  Thanks to their experience and expertise, my townhome sold quickly and for a good price. I couldn’t have done it without their help and support.  I’ll certainly list with them again if the need arises.  Thank you, Kelly & Jim!

Kelly and Jim through Lynn Valley Life listed our condo at Branches (1111 E. 27th Street).  Their market knowledge is both detailed and up to date while their commitment to client service was evident as they took every opportunity to go above and beyond.  Any questions we had about the process of selling our home were answered promptly with concise and thoughtful responses; showings and opens occurred often, on time and with minimal disruption; and, most importantly, both Jim and Kelly were an absolute pleasure to deal with right through to closing.  Thank you, Kelly and Jim!

If you’re looking for a dynamic realtor that will work hard to earn the high commissions we all think realtors get, you have got to meet Jim Lanctot.  During our sales process Jim not only did the usual realtor duties that you’d expect, he actually rolled up his sleeves and pitched in to get the house ready. Jim even had his own rolodex of help on call with short notice for some of the bigger projects we couldn’t do ourselves. We interviewed several realtors and felt like Jims energy was not going to fizzle out after the contract was signed. Our gut feelings paid off with well thought out action plans, follow through, advice and most importantly a sold sign on the front lawn 13 days later!

Jim & Kelly at Lynn Valley Life made the entire process of buying our new home and selling ours feel seamless. From our beginning conversations, they listened to our needs and worked efficiently and professionally throughout the process to find us exactly what we were looking for. 

Highly knowledgeable about Lynn Valley’s current real estate market, we would definitely recommend Jim and Kelly for anyone looking to buy or sell their home.